Our Services

FleetDirections is here to guide you through the risk management process.

Start with our free online Risk and Compliance Healthcheck, which allows you to fully understand your current position.

If you then wish to embark on our risk management programme, we will offer financial incentives to help you offset the upfront costs. Statistics prove that firms that manage road risks see significant improvements in the number and severity of accidents. And as claims ratios improve, insurers are then in a position to reduce premiums.

The six steps of the FleetDirections Risk Programme

Step 1: Status - Audit
Step 2: Policy
Step 3: Assess
Step 4: Train - Implementation phase
Step 5: Record - Maintaining documentary evidence
Step 6: Review

Step 1 – Status Audit

To start things moving, one of our expert risk consultants will provide an in-depth, onsite assessment of your fleet in the form of an onsite audit. The resulting report will outline immediate action points to reduce ‘driving-at-work’ risk and a costed action plan to ensure you have a clear view of the way forward.

In summary, the report will include:

Roles and responsibilities of directors and managers
Duty of care, legal, moral, reputation and commercial considerations
Tabulated, easy-to-use management action plans
Overview of current motor vehicle incident data (where available)
Risk assessment in relation to drivers, locations and work task (where appropriate)
Setting objectives for improvement and potential economic benefits
Proposed prioritised solutions and associated management actions
Cost estimate of compliance

A FleetDirections consultant will visit you to discuss the report findings and agree the way forward.

Step 2: Policy

By law, a firm's health and safety policy must cover all aspects of work, including driving, and all details must be written down if the firm employs five or more people. Points included in the policy include responsibility, organisation and structure, systems and monitoring.

To help our policyholders we have developed Fleetsafe, an easy to use driving at work policy and driver handbook template.

Only Catlin policyholders can access Catlin Fleetsafe.

Step 3: Assess

FleetDirections uses the most advanced online risk assessments tools to ensure all information is as accurate as possible (offline versions are also available). As a result, we are able to recommend a range of cost-effective solutions for different drivers.

Step 4: Train - Implementation phase

Once the risk assessment has been completed, a FleetDirections consultant will agree a training programme with you, if required, and help manage the process. FleetDirections offers a vast range of training programmes which can be viewed by clicking on the titles below.

E-Learning Training Programmes
Safety and Economy Seminar
Training on the Road
Task Observer "Train the Trainer"
Risk Management Workshop

Step 5: Maintaining documentary evidence

It is vital that all assessments and resulting training are recorded, and this is where the unique FleetDirections management information system comes into its own. The system, known as PACE, records all individual records to ensure that our policyholders are able to monitor their compliance with health and safety regulations. We provide full training to ensure users maximise the benefits of this facility.

Step 6: The Review

FleetDirections consultants work with firms on an ongoing basis to confirm real progress on risk management is achieved. A formal review can be provided from nine to 12 months from the date of initial assessment and further advice is always available if required. However it is imperative that all clients learn to review their own progress, regardless of FleetDirections' involvement.